Shipping policy

SHIPPING & DELIVERY POLICY

EMORA Collection currently ships within Australia.

PRE-ORDERS

Our first collection is available through pre-order. This means your item is not immediately available for dispatch and requires additional time to be manufactured and transported to Australia.

Please allow a few weeks for your pre-order pieces to arrive in Australia before your order is packed and dispatched.

Pre-order timeframes are estimates and may vary due to manufacturing, supplier, freight, customs or other circumstances outside of our reasonable control.

If there is a significant delay affecting your order, we will contact you as soon as reasonably possible.

SHIPPING WITHIN AUSTRALIA

Standard shipping: $8 AUD

Free standard shipping: Orders of $100 AUD or more.

Your shipping timeframe begins once your order has been dispatched. The pre-order manufacturing and freight period occurs before dispatch and is not included in the carrier delivery timeframe.

TRACKING

Once your order has been packed and dispatched, you will receive a shipping confirmation email containing your tracking information.

Please use the tracking information provided to follow the progress of your delivery.

DELIVERY DELAYS

Delivery timeframes are estimates only and may vary depending on your location, the shipping carrier, public holidays, peak periods, weather and other circumstances outside of our control.

If your parcel appears to be delayed or missing, please contact us at emora.collectionn@gmail.com and we will do our best to assist you.

CHANGES TO YOUR SHIPPING ADDRESS

Please make sure your shipping address is correct before completing your order.

If you realise that you have entered an incorrect address, contact us as soon as possible at emora.collectionn@gmail.com.

We will do our best to assist with address changes before your order has been dispatched. Once an order has been dispatched, we may be unable to change the delivery address.

AUSTRALIAN CONSUMER LAW

Nothing in this Shipping & Delivery Policy is intended to exclude, restrict or modify any rights or remedies you may have under the Australian Consumer Law or any other applicable law.

If you have any questions about shipping or delivery, please contact:

EMORA Collection
Email: emora.collectionn@gmail.com